A difficult people issue can emerge on a Monday morning. A senior leader may need confidential support before an important decision. Organisational change can create unexpected pressure. A team may need help working through something difficult. Or a Chief Executive may simply need an experienced, independent person outside the organisation with whom they can think.
That is why we created EmpathyWorks Leadership Subscription Services.
Rather than engaging leadership support only when something has gone wrong, our subscription model gives organisations ongoing access to EmpathyWorks throughout the year.
We get to know your organisation: your people, your culture, your ambitions and the challenges you are facing. So when support is needed, we are not starting from the beginning every time.
Depending on the partnership, your organisation can draw upon leadership coaching, Leadership Diagnostic Assessment, workplace diagnostics, senior-team development, facilitated conversations, organisational consultancy, workshops and practical leadership resources.
But the real value isn't simply the individual services.
It is the relationship.
Over time, EmpathyWorks becomes a trusted, independent leadership partner, close enough to understand your organisation but sufficiently independent to challenge it.
We can support leaders when things are difficult, help identify emerging issues before they become significant problems, develop leadership capability across the organisation and provide continuity as your organisation grows and changes.
For senior leaders, it also means knowing there is somewhere to go when they need to think: someone who understands the context, someone who will listen, and someone who will challenge when challenge is needed.
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From intervention to partnership
Too much leadership and organisational development is reactive.
A problem emerges. A consultant is commissioned. A workshop is delivered. A report is written. And eventually, everyone returns to the pressures of everyday organisational life.
We believe there is another way.
An ongoing leadership partnership creates the opportunity to develop people, leadership and culture over time rather than relying on isolated interventions.
It allows us to notice patterns, revisit commitments, support leaders through changing circumstances and maintain momentum when operational pressures might otherwise push leadership development down the agenda.
It also enables organisations to invest consistently in their people.
Because leadership development shouldn't only happen when somebody is struggling.
When leaders are nurtured, challenged and given opportunities to develop, they are better equipped to create those same conditions for the people they lead.
And when people experience good leadership, clear expectations, meaningful development, trust and appropriate accountability, organisations create stronger conditions for sustainable performance.
Our Leadership Subscription Services are designed to make ongoing leadership support part of how your organisation operates, rather than something you occasionally buy.
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What does a Leadership Partnership give you?
A Leadership Partnership gives your organisation something that traditional consultancy often cannot: continuity.
Instead of beginning again every time support is required, EmpathyWorks develops an understanding of your organisation, your leadership, your people and the environment in which you operate.
That creates a relationship in which support can become more responsive, more relevant and increasingly informed by what we learn together.
Depending on the level of partnership, your organisation can draw upon an agreed combination of the following support.
Leadership Coaching
Confidential one-to-one coaching for senior leaders, managers and emerging leaders.
This creates dedicated space for people to think, reflect, work through difficult situations and continue developing their leadership rather than waiting until a problem becomes a crisis.
Leadership Diagnostic Assessment
Our Leadership Diagnostic Assessment helps individuals understand their leadership more deeply, including behaviours, strengths, development areas and the impact they may have on others.
It can provide a valuable foundation for coaching and wider leadership development.
Workplace Diagnostics and Culture Insight
Understanding how people actually experience your organisation is essential to understanding its culture.
Where appropriate, we can use workplace diagnostics, staff engagement and leadership conversations to identify patterns around culture, trust, relationships, communication, leadership and the overall experience of people at work.
This helps organisations move beyond assumptions and make decisions based on a clearer understanding of what is really happening.
Senior Leadership Team Development
Strong organisations need senior teams capable of leading collectively, not simply a collection of individuals responsible for separate areas.
We work with senior leadership teams to strengthen relationships, improve leadership conversations, explore team dynamics, develop collective responsibility and understand the impact their leadership has across the wider organisation.
Organisational Consultancy and Independent Challenge
Sometimes leaders need an external perspective.
Leadership Partners can draw upon EmpathyWorks for agreed advice, challenge and consultancy around emerging organisational issues, leadership decisions, culture, change, strategy, performance and people.
Because we already understand your organisation, those conversations can begin from a much more informed position.
Leadership Workshops and Development
We provide workshops, facilitated conversations and leadership-development sessions shaped around the needs emerging within your organisation.
Rather than delivering a standard catalogue of training, we respond to what your people and leaders actually need.
Responsive Leadership Support
Not every leadership challenge warrants a consultancy project.
Sometimes a Chief Executive, Director or senior leader simply needs an experienced person outside the organisation to talk something through with: a difficult conversation, a challenging relationship, an important decision, an emerging people issue or a situation where an independent perspective would help.
Our subscription model creates access to that kind of support within the agreed partnership, as part of an established relationship.
Partners can also access practical EmpathyWorks leadership resources, reflective tools and development materials for use with individuals and teams.
These resources help keep leadership development alive between formal coaching, workshops and consultancy interventions.
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The value is in the relationship
Any of these services can be commissioned individually.
What makes a Leadership Partnership different is what happens when they are connected over time.
A coaching conversation can inform wider leadership development. A workplace diagnostic can identify themes that shape future work. Senior-team conversations can reveal organisational patterns that require attention. Continued contact allows us to revisit commitments and understand whether agreed changes are actually being experienced by people.
Over time, we develop organisational memory.
We understand where you started, what you have been trying to achieve, what has changed, what has worked and where challenges remain.
That means we can ask better questions, provide more informed challenge, recognise emerging patterns and help maintain momentum.
Most importantly, your leaders know that support is there when they need it, from people who already understand the context.
Not another supplier. Not an occasional intervention. A trusted leadership partner alongside your organisation.
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Leadership Partnership Options
Every organisation needs something different from a leadership partnership.
Some organisations want access to trusted leadership expertise when challenges arise. Others want a more active programme of leadership development across the year. And some want EmpathyWorks alongside their senior leaders as an ongoing strategic leadership partner.
Our Leadership Subscription Services therefore offer three levels of partnership.
Partnership 1Leadership Partner
£395 + VAT per month
Trusted leadership support when you need it.
What the partnership can include
A flexible entry point for organisations that want an ongoing relationship with EmpathyWorks and access to experienced, independent leadership support throughout the year.
The Leadership Partner relationship can include:
- Regular leadership check-ins.
- Access to selected EmpathyWorks leadership resources and practical tools.
- Responsive leadership advice within an agreed level of support.
- A confidential external perspective when leadership challenges arise.
- Preferential access to additional coaching, consultancy, workshops and diagnostic services.
- Periodic conversations about emerging leadership and organisational priorities.
This partnership is particularly suited to smaller organisations, social enterprises and leadership teams that may not require extensive consultancy but value having experienced leadership support available when they need it.
A trusted leadership relationship without the cost of employing additional senior leadership capacity.
Leadership Development Partner
£895 + VAT per month
Ongoing investment in your leaders, teams and culture.
What the partnership can include
A more active partnership for organisations that want leadership development to become part of how they operate throughout the year.
Alongside the benefits of the Leadership Partner relationship, the Leadership Development Partnership can include an agreed combination of:
- Regular one-to-one leadership coaching.
- Leadership Diagnostic Assessment.
- Leadership and management development.
- Senior-team development and facilitated conversations.
- Support around organisational culture and workplace experience.
- Leadership workshops and development sessions.
- Responsive advice when leadership or people challenges emerge.
- Access to EmpathyWorks leadership resources and practical tools.
- Periodic review of leadership-development priorities and progress.
The exact programme is agreed with your organisation so that the partnership responds to genuine needs rather than delivering activity simply because it appears on a schedule.
For organisations that want leadership development to become an ongoing investment rather than an occasional intervention.
Strategic Leadership Partner
£1,950 + VAT per month
Our most comprehensive organisational partnership.
What the partnership can include
The Strategic Leadership Partnership is designed for organisations that want EmpathyWorks alongside their senior leadership as a trusted, independent source of expertise, challenge, development and organisational insight.
We develop a deeper understanding of your organisation, its leadership, people, culture, strategy and ambitions, and use that knowledge to provide increasingly informed support throughout the relationship.
Depending on organisational priorities, the partnership can include an agreed combination of:
- Executive and senior leadership coaching.
- Leadership Diagnostic Assessment.
- Workplace diagnostics and organisational culture insight.
- Senior leadership-team development.
- Strategic and organisational consultancy.
- Independent challenge and advice to senior leaders.
- Leadership workshops and facilitated development.
- Support during periods of growth, change or organisational difficulty.
- Responsive leadership support when significant issues arise.
- Access to EmpathyWorks leadership resources and practical tools.
- Regular strategic conversations about leadership, culture, people and organisational performance.
- Periodic review of progress, priorities and emerging organisational needs.
Rather than commissioning separate interventions throughout the year, the Strategic Leadership Partnership creates continuity between them.
We understand what has happened before, what your organisation is trying to achieve and where leadership attention may be required next.
This is EmpathyWorks at its most embedded: close enough to understand your organisation, independent enough to challenge it, and experienced enough to support your leaders when leadership matters most.
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Built around your organisation
These partnerships are not unlimited consultancy retainers, and they are not rigid packages of hours.
At the beginning of the relationship, we agree the appropriate level of support, the priorities for the partnership and how access to EmpathyWorks will work in practice.
Those priorities can evolve as your organisation evolves.
A partnership might begin with executive coaching and leadership development, move into work around organisational culture, and later require support around change, strategy or a particular leadership challenge.
That flexibility is deliberate.
The partnership gives us enough structure to maintain focus and accountability, while allowing us to respond to the realities of organisational life.
For our more substantial partnerships, we recommend working together over a meaningful period of time. Leadership capability, organisational culture and sustainable change are rarely transformed through short-term interventions.
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Which partnership is right for you?
You don't need to decide that from a website.
Start by telling us about your organisation, your people, what you are trying to achieve and the challenges you are experiencing.
We will help you determine whether an ongoing Leadership Partnership would add value and, if so, what level of relationship would be appropriate for your organisation.
